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Validity

Red Rush Driving vouchers are valid for 12 months from date of purchase. The expiry date is printed on the front of the voucher along with your unique voucher code and product code. You must make your booking before this expiry date or the voucher will no longer be valid, although the date you select can be after the expiry date of the voucher.

Activity Range

Red Rush Driving vouchers are valid for the specified experience on the voucher. Should you wish to change this or upgrade, this can be requested at the time of redeeming the voucher, changes and upgrade may incur a supplement.

Redemption of vouchers

Full instructions of how to redeem are on the reverse of the voucher.Vouchers are only valid for redemption with the experience provider detailed.

Refunds

Refunds can be issued for vouchers within 7 days of purchase. After this date the following applies:

  1. 7-28 Days £20 or 25% admin charge, whichever is the lesser amount. From 28 days vouchers are non refundable.
  2. We can only issue refunds to the voucher purchaser and this will be either by card, paypal or cheque. Postal vouchers must be returned along with all packaging and literature in order to qualify for a refund.
  3. Should you be deemed eligible for a refund the absolute maximum amount this will be is the monies you have paid to us and will not extend to consequential loss or claimed inconvenience or stress howsoever caused.
  4. Redeemed vouchers do not qualify for a refund.

Restrictions

Certain activities and venues have minimum or maximum requirements in order to participate. e.g. age, health, height, weight. General details are on the website, we request that you check all the restrictions carefully before purchasing the voucher.

Descriptions and Images

The information provided by Red Rush Vouchers is correct at the time of publication. Please note however that from time to time experience formats, descriptions or restrictions may change. Images are only indicative of the actual activity and are not specific to any particular venue. Equipment, vehicles or facilities pictured may not necessarily be available at your selected venue.

Activity Duration

The duration stated is an approximate guide. Itineraries may change on the day due to weather conditions or other external factors.

Cancellations and rescheduling

Once you have confirmed your booking date, you agree to the booking terms of the experience provider and their cancellation terms will apply.

Feedback

We welcome all feedback and love to hear about your experience. If you have a problem on the day please bring it to the attention of the activity provider/venue manager so they may attempt to resolve it there and then.

Office of Fair Trading and Trading Standards

This company complies with regulations and guidelines as laid down by the Office of Fair Trading and Trading Standards for the service we offer. We welcome any inspection of our processes in this regard.

Data Protection

This Company complies with the principles of the Data Protection Act 1998 and is registered. Those principles require that data be: - Fairly and lawfully processed; Processed for limited purposes; Adequate, relevant and not excessive; Accurate; Not kept longer than necessary; Processed in accordance with the data subject's rights; Secure.

Trademarks and Brand Names

All our names are well known in the UK and we have acquired both registered and unregistered rights in our names, brands, trademarks, domain names and logos. No one may use our brands, names, trademarks, domain names or logos for any purpose without our express written permission. Any unlawful use will be dealt with swiftly by law.

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